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PROTEGE TRAINEE - Group IT/Network/Technology Operation

Date: 21-May-2023

Location: SELANGOR, MY

Company: Celcom Axiata Berhad

As Malaysia’s leading mobile telecommunications provider, we look forward to growing together with you. We believe that our people are our greatest assets and we nurture and develop great talents like yours. Join our team to begin the journey to success with us today.

Job Description


To be involved and help to execute, implement, coordinate and monitor the Group Technology policy, procedure and processes, activities and initiatives, functions and day-to-day operations within the Group Technology i.e. CTO Office, Technology Office, Corporate Information Security, Information Technology, Network (Operations, Planning & Engineering, Quality & Experience Management, Roll Out, Services Support, Operational Excellence & FLM).


  • Support the alignment, implementation, maintenance and enhancement of the Group Technology policies, process and procedures, regulations and standards, and the Celcom Technology (Network, IT & Security) infrastructure plan.
  • Help to administer, implement and support the relevant processes, system, server, network, software, data and applications for Group Technology.
  • Involve in the communication, interaction and collaboration with Group Technology internal customers, partnering vendors and suppliers, infrastructure architect and third party when necessary.
  • Provide technical assistance and support to staff with any operational issues, matters, problems and concerns within the Group Technology scope, technical problem solving solutions and respond to functional and technical elements.
  • Help to monitor and track Group Technology activities, timeline and milestone completion for follow up action plan.
  • Channel, escalate and update any arising issues to Immediate Superior, Unit Head or Department Head within Group Technology, for technical guidance and decision making for operational issues troubleshooting, access and performance monitoring, infrastructure equipment configuration and testing in accordance with project needs, company standards and established industry best practice.


Bachelor’s Degree in Engineering / Computer Science / Information Technology / Information & Communication Technology / Multimedia or any related field


  • Excellent interpersonal and communication (oral and written) skills
  • Able to work in team and collaborate well with others
  • Proficient / Fluent in English and Bahasa Malaysia
  • Computer Literacy in Basic Microsoft Office Skills – Microsoft Word, Excel and Power Point
  • Good planning and organizational skills with the ability to multi-task
  • High confidentiality, proactive, positive, self-directed, result oriented and able to work with minimum supervision
  • Good analytical thinking, critical thinking, problem solving and decision making skills to solve technical issues
  • Mobility / Travel Flexibility - as and when required
  • Valid Driving License `D’ is an added advantage




Celcom is the country’s first and foremost mobile telecommunications provider with almost 14 million customers. Established in 1988, it boasts the widest national 2G, 3G and 4G LTE networks, covering over 98% of the population. Currently the largest mobile broadband and corporate services provider, Celcom is now moving towards integrated multi-access and multimedia services, in line with evolving technologies and consumer behaviour in Malaysia. A culture that places the customer first is reflected in our award-winning customer service, products, and other corporate accolades at a regional level. Celcom is part of the Axiata Group of Companies, one of the world’s largest telecommunications companies, with close to 230 million customers across 9 Asian markets. For more information on Celcom, log on to Do you have what it takes to be working with Malaysia's Leading Mobile Communication Provider An exciting, dynamic and fulfilling future could be waiting for you with us. We belief that our people are our greatest asset and have inculcated a 'people-centred'​ organisation culture for the growth of our talent. Contact us :

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