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COMMERCIAL ANALYTICS

Date: 20-Oct-2020

Location: Petaling Jaya, MY

Company: Celcom Axiata Berhad

Job Description

JOB PURPOSE

Establish, direct and monitor analytics function to ensure it drives business decision based on data science in the area of customer and trade. Plan, develop and implement analytics automation to ensure the desired analytics tools and reports output quality and standards are achieved.

ACCOUNTABILITIES /KEY RESPONSIBILITIES

  • Develop and improve Celcom’s analytics capability which enable Celcom to gain competitive advantage and always staying ahead of competition.
  • Strategize, implement and monitor analytics project to control vendor always in line with Celcom overall analytics direction.
  • Manage process automation to improve department efficiency. ie: analytics automation, report automation. 
  • Manage and monitor analytical and statistical consultation to support stakeholders to meet business objective and revenue target.
  • Implement analytics driven cross selling  and up selling project as an incremental new revenue stream for Celcom.
  • Direct, lead and monitor a team of analysts in both of management skills and technical expertise to deliver customer and trade related type of behavioral analysis. 
  • Establish and implement complex modeling methodology for multiple products to identify opportunities for cross selling and up selling.
  • Plan and develop professional development programs for analytics team members to enhance capabilities and deliver up to expectations. 
  • Develop, monitor and control financial budget and cost to ensure effective and efficient management and utilization of the approved budget.
  • Develop and establish good and professional working relationship with all the stakeholders across Celcom to meet business goal.
     

 

QUALIFICATIONS, EXPERIENCE & SKILLS/COMPETENCIES

QUALIFICATIONS:

Minimum Degree in Computer Sciences / Mathematics / Statistics / Actuarial Science or related subjects .

EXPERIENCE:

10 - 12 years working experience. Related Industry experience will be added advantage .

 

TECHNICAL & BEHAVIOURAL COMPETENCIES/ SKILLS

TECHNICAL & BEHAVIOURAL COMPETENCIES/ SKILLS:

  • Strong data mining, machine learning, modeling and analytics related
  • Strong MS Office proficiency, programming knowledge in any of the following technologies: SAS, SPSS, R, SQL, Python
  • Proficiency in English and Bahasa Malaysia
  • Strong leadership and desire to lead technical project teams
  • Strong detail oriented and having critical thinking
  • Willing to work long hour if required
  • Very independent
  • Take ownership and responsibility
  • Passionate and self motivated
  • Good interpersonal skills


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