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ACCOUNT MANAGEMENT

Date: 26-May-2022

Location: Petaling Jaya, MY

Company: Celcom Axiata Berhad

Job Description

JOB PURPOSE

Key Responsibility is to manage a given segment based accounts, acquire and grow new business opportunities to achieve sales revenue and target for the division. Act as a liaison between customers and cross functional internal team to deliver customer business requirement.

 

ACCOUNTABILITIES /KEY RESPONSIBILITIES

  • Execute to achieve and develop new business and revenue growth through direct and indirect sales channel quarterly. 
  • Produce and collate Sales Plan Reports on existing and new customers monthly for management review. 
  • Prepare and submit proposal and sales quotation on a timely basis to ensure sales is closed successfully.
  • Provide and follow up Feedback on Network Quality and Customer Issues to the relevant business stakeholders to improve the customer experience. 
  • Liaise with relevant department on collection effort of affected account to improve collection activity.
  • End to end account management activity from business acquisition to deliverables of the end result for the customer.
  • Gather Business requirements from the customer and provide the feedback to Business Solutions team to come up with a proposal on  a complete solutions proposition.

QUALIFICATIONS, EXPERIENCE & SKILLS/COMPETENCIES

QUALIFICATIONS

Degree in Sales and Marketing or relevant industry qualification.

 

EXPERIENCE

Fresh graduate to maximum 5 years Sales Experience.

TECHNICAL & BEHAVIOURAL COMPETENCIES/ SKILLS

  • Good Understanding of the Business Segment (Industry Vertical) 
  • Good command of English
  • Good Presentation Skills
  • Good in Microsoft Office applications, especially MS Power Point and Excel 
  • Good Account/ Journey Planning
  • Good Account Prospecting  


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