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ACCOUNT MANAGEMENT (OUTSOURCE) (1-year contract under agency, renewable)

Date: 26-May-2022

Location: Petaling Jaya, MY

Company: Celcom Axiata Berhad

Job Description

Deliver and execute sales acquisition, stock loading, market visibility and managing touch points to achieve all assigned territorial KPIs 

1. Push and execute sales acquisition drive to achieve sales territory targets
2. Perform quality market visitation in order to ensure the distribution of Celcom’s products and services are available at all targeted touch points
3. Build and maintain strong dealer engagement with quality touch-points to increase sales and revenue and long-term support
4. Execute all related visibility/ubiquity and channel program timely to strengthen Celcom’s presence
5. Track, support and groom dealers to grow and strengthen Celcom’s business
6. Gather feedback on network performance and issues from dealers and customer, collaborate with PIMO to improve dealer and customer experience
7. Visit and convince dealers to place orders (all SKUs) during visitation to increase sell through and dealer coverage
8. Plan, arrange and involve in sales activities with the dealers/channel to increase sales and strengthen dealer’s relationship 
9. Consolidate and gather competitor’s information and dealers’ feedback to develop more effective deployment strategy
10. Install and maintain latest POSM and remove expired campaign materials according to Trade Marketing Planogram to ensure latest product info is displayed at touch point
11. Provide a visitation report with outlet photos (before and after POSM installation or maintenance done) as part of audit purposed for campaigns
12. Consolidate and gather competitor’s information on POSM/Planogram and dealers’ feedback to develop more effective deployment strategy


Education Qualification: Minimum Diploma/Degree in Accounting/Business/Marketing or any related field 

Years of Experience:
•    2 - 5 years in related field
•    Good knowledge in local telecommunication industry market 
Preferable Previous Work Background:
•    Sales/Distribution/Merchandising/Event
Preferable Previous Work Industry:
•    Telecommunication
Mobility/Travel Flexibility:
•    Require to visit dealers/distributors at field
•    Valid Driving License “D” 
Computer Literacy:
•    Basic Microsoft office skills – Microsoft Excel, Power Point & Word 
•    Intermediate Microsoft Office
•    Proficient in Bahasa Malaysia and English
Personality Preference:
•    Able to work independently with a minimum supervision
•    Strong interpersonal and facilitation skills 
•    Analytical and innovative thinker 
•    Good planning and organization skills. 
•    Good in PR and communication skills.
•    Able to work in a team and good leadership skills


1.    Intermediate Microsoft Office
2.    Good knowledge in local telecommunication industry market
3.    Strong interpersonal and facilitation skills
4.    Analytical and innovative thinker
5.    Good planning and organization skills.
6.    Good in PR and communication skills.
7.    Able to work in a team and self-motivated.

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